Reviews

From 412 reviews
Jason Imler
Jason Imler

Always a very friendly and helpful staff. Would recommend to anyone.

Services: Water analysis, Winterization

via Google
Dennis Russell
Dennis Russell

We went to this business due to issues with our hot tub. The FLO light came on a couple of weeks ago , then we drained tub & installed new filters (from another business)..now 2 weeks here we are with the same problem. We needed help & had …

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Response from business owner

Thank you Dennis! Maybe it's a faulty flow switch.

via Google
Cheryl T
Cheryl T

As soon as we entered the store we were asked if they could help us. Showed us exactly what we looking for. Very pleasant people! 🙂

Pamela Dawson Price
Pamela Dawson Price

They are close and take care of any issues in a timely manner! And they are knowledgeable and friendly!

via Facebook
Beth Wineland
Beth Wineland

great staff..very knowledgeable

via Facebook
Jeff Lindner
Jeff Lindner

I have been in multiple times this summer with several issues with our pool. No matter who is working I get fast, reliable answers/help from the entire staff. The entire organization gets an A+

Service: General repairs & maintenance

Response from business owner

Thanks Jeff for the 5 stars and the wonderful review! You have been so patient while we figured out the problem.

via Google
Sallye Johnston
Sallye Johnston

Great service

Services: Construction, Water analysis

Response from business owner

Thank you Sallye!

via Google
Bill Thomas
Bill Thomas

Absolutely the best pool and spa company on Pa!!

So knowledgeable and helpful!

Services: Water analysis, Summerization

Response from business owner

Thank you Bill, great to hear!

via Google
Sean Dickson
Sean Dickson

I was looking for floc and the person working new exactly what I needed for the size of pool I have. Check all the boxes to make sure it would work for me. Gave me directions and talked me through how it would go. My cloudy pool is now …

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Response from business owner

Wonderful news, Sean! So glad we could help!

via Google
Scott shaw
Scott shaw

They are always pleasant and professional.

Response from business owner

Thanks Scott, great to hear that you are pleased!

via Google
George Lauck
George Lauck

Prompt, courteous service. Not always good with masking/ distancing protocols, but understandably working in a restricted area.

Problems with pool liner breakdown that we trust Randy will resolve. Otherwise, they’ve kept us coming back when…

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Response from business owner

Thanks George.

via Google
Wesley Barnhart
Wesley Barnhart

Great and quick service. thank you all

Services: General repairs & maintenance, Water analysis

Response from business owner

Thanks for the nice review and the 5 stars Wes!

via Google
John E Lawler
John E Lawler

I must take the time to give a shout out to Greenwood Pools and Spa. After getting what I will say is less than desirable service and answers from another local pool company Greenwood showed up and fixed the problem in 20min. The service …

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via Facebook
Kiel Knisely
Kiel Knisely

Great place for pool parts.

Response from business owner

Thanks Kiel.

via Google
Ray & Arleen L
Ray & Arleen L

Pool is looking good,...., they did a pretty good job getting it cleared up, much appreciated.

Tom Palfey
Tom Palfey

Friendly and fast service every time! Always there to answer your questions and help out in every way! Thanks for years of great customer service!

via Facebook
H Doug Shaffer
H Doug Shaffer

Always professional and very helpful.

Service: Water analysis

Response from business owner

Thank you!

via Google
Kim Farster
Kim Farster

Friendly atmosphere, willing to help with the smallest issues! Great selection of Yeti, Traeger, and seasonal flags. Something for everyone!!

Response from business owner

Thank you so much Kim!

via Facebook
jim mercer
jim mercer

Let me tell you that Mark and his guys are all around amazing. From the ladies at the store to the guys who cleaned the pool. I would and do recommend them to anyone who asks me about who maintained my pool!!!! Awesome people there at …

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via Google
W.S. L
W.S. L

Your guys were great. Figured they would be here early, so was able to meet them here. Totally accommodating and very professional. Thank you. Very Happy

V Seedenburg
V Seedenburg

Janelle Lee was super helpful and informative with product knowledge as helped us find the right Traeger Grill for our needs. She thoroughly overviewed the grill and possible accessories. We will definitely return for all of our supplies…

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Response from business owner

So happy that you are happy!

via Google
Kristen Womer
Kristen Womer

Very Informative and Helpful

Response from business owner

Thank you Kristen!

via Google
Rick Gunsallus
Rick Gunsallus

Very good people wouldn't go any where else

Response from business owner

Thankyou Rick!

via Google
Gary Walstrom
Gary Walstrom

Great experience. A+

Service: Cleaning

Response from business owner

Thanks Gary!

via Google
Andrew Hawn
Andrew Hawn

Awesome staff

Response from business owner

Andrew, great to hear!

via Google
Cheryl A
Cheryl A

Service was good and friendly.

Patricia Walters
Patricia Walters

love the pool.so much fun

via Facebook
Lonnie Laratonda
Lonnie Laratonda

Top notch business, Jenelle was fast and courteous with my water analysis.

Service: Water analysis

via Google
Cindy Showalter
Cindy Showalter

This is the best place in altoona to het supplies employees know there business and are very helpful

Services: Summerization, Winterization, Water analysis

via Google
CJ Jacobson
CJ Jacobson

Great local business we've used since I was a child. Informative and willing to explain things you don't understand rather than just sell you. Great staff and products.

via Google
Sally B
Sally B

Really pleased! Shock is fantastic and s easy to use! Thanks for great advice and help!

Dave Lingafelt
Dave Lingafelt

Great customer service, and good transaction, will attend again

via Google
Nikki Burley
Nikki Burley

I have been going to Greenwood Pools for 4 years now and I will NEVER go anywhere else. Randy, Adam, Dave, Scott and the entire staff are AMAZING! They are extremely professional, knowledgeable, and very organized. I never have to wait long…

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via Google
John Black
John Black

Always a pleasure

via Google
Amber Hoff
Amber Hoff

Very friendly and professional staff

via Google
Douglas Butler
Douglas Butler

We are very happy we chose Greenwood pools to purchase our pool. Your years of experience shine through from the showroom to the installation. True professionals from start to finish. I would highly recommend Greenwood pools if you are …

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Response from business owner

Thank you Brenda & Douglas for the awesome review! We are so happy to hear that we've exceeded your expectations. That's what we're here for!

via Google
Diane D
Diane D

Excellent. Ryan is the best. I need a Greenwood Shirt to be a walking billboard. Thanks the Skipper. 😊👍

Adam Pielmeier
Adam Pielmeier

The ladies here are friendly, knowledgable, and attentive. Sounds cliche, but they really are. I'm only in there a few times a year and they recognize me by name – even in a mask. Water testing and printouts are thoroughly explained and …

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Response from business owner

Thank you Adam! We are so happy that you are please with our service.

via Google
Ken Kramer
Ken Kramer

The staff is very knowledgeable and courteous

Response from business owner

Thank you Ken!

via Google
Donna Luciano
Donna Luciano

Always very friendly and helpful.

Response from business owner

Thank you Donna! We appreciate your long-time business!

via Google
Lynette Talbert
Lynette Talbert

I have been coming here since 2000. I wouldn't go anywhere else. The kindness, friendliest employees around. They are always extremely helpful no matter how stupid my question.

Response from business owner

Thank you Lynette! We are so happy you are pleased. There are no stupid questions!

via Google
Linda Toomey
Linda Toomey

Great employees, extremely knowledgeable about their products and services! Wouldn’t shop anywhere else.

via Facebook
Michael Honstine
Michael Honstine

I have dealt at Greenwood since we have had our pools. In our families opinion we totally trust and appreciate these folks from our purchase to every day maintainece over the last seven years.

Response from business owner

Michael, this is go good to hear, thank you! We truly appreciate your confidence in us!

via Google
clayton angle
clayton angle

Completed on timely manor. Good job.

via Google
Darren A
Darren A

We want to say thank you for the quick service received. Your tech’s were excellent

Vince Greggi
Vince Greggi

We've been customers there for 19 years. We were met and greeted today by Janelle who was very helpful and informative regarding our needs for opening our pool this season. The staff there is always pleasant and courteous.

Service: Water …

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Response from business owner

Thank you Vince, so nice to hear!

via Google
Amy Hughes
Amy Hughes

Always very helpful!

Service: Winterization

via Google
Dan Washko
Dan Washko

After being there several times with them testing my water for my spa and getting excellent service when it came time to get a a new grill/smoker. I knew where to go. And again very knowledgeable and informative and was able to answer every…

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Response from business owner

Thank you Dan! We are so happy that you are thrilled with us! We love seeing you!

via Google
Susan Vannoy
Susan Vannoy

I have taken water samples from my hot tub and they are always so willing to test it and make recommendations on how to solve my water issues. They are very helpful. Today I purchased several different chemicals from Greenwood Pools …

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Response from business owner

Thank you for sharing!!!

via Facebook
John Forney
John Forney

Good employees, dependable, knowledgeable, fair pricing

via Facebook
Guy Mellott
Guy Mellott

Product as advertised customer service excellent very friendly

Response from business owner

Thanks so much Guy! We're happy to help!

via Google
Renny Santone
Renny Santone

Excellent service and supplies !!!

via Facebook
Brandi Rininger
Brandi Rininger

Great customer service, very helpful and best prices around.

via Facebook
Angela Kline-Claycomb
Angela Kline-Claycomb

They were extremely helpful and got me everything I needed!!

via Google
Brandi Rininger
Brandi Rininger

Very helpful, answered all our questions and great prices.

via Google
Angela S
Angela S

We will always recommend Greenwood Pools and spas!

Lori Driscoll
Lori Driscoll

We purchased a hot tub in October. It had foam from almost the very beginning. The staff at the office were very helpful with tips on how to get rid of it but it continued. Randy sent Scott to our house 3x a week for about 3 weeks testing …

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via Google
Yvonne Gentry
Yvonne Gentry

Always friendly and ready to help. Randy returns my calls and fixes, replaces or makes suggestions to help.

Service: Water analysis

Response from business owner

Thank you Yvonne! We're here to help.

via Google
Jeff Leamer
Jeff Leamer

They do a great job in all aspects from ordering keeping me informed when they were coming to installation! Great job Greenwood Pools!!

Response from business owner

Thank you Jeff! We appreciate our long time customers like you (and ALL of of customers)!

via Google
Phil Hawkins
Phil Hawkins

The whole experience of purchasing and having a hot tub installed was excellent! The crew were all very knowledgeable and great to work with! They did an excellent job of explaining everything! 5 stars for sure!

Response from business owner

Thank you Phil! This is so nice to hear! We are so happy that you are thrilled! Enjoy your new hot tub!

via Google
Alex Seltzer
Alex Seltzer

Thanks Randy for your quick same day service!

Response from business owner

Thank you Alex, we're so happy that you are pleased!

via Google
Ron Boyles
Ron Boyles

Great place to get a hot tub or pool. Professional and fast. Good people. You can't go wrong here.

Response from business owner

Thank you Ron! We're hoping you're enjoying your new hot tub! We are so glad that you are thrilled with our service.

via Google
Stephen DiLeo
Stephen DiLeo

Greenwood pools are always very helpful. They know their stuff

Response from business owner

Thank you Steve for your 5 star rating and your kind words! We're certainly here to help!

via Google
Randi Worthing
Randi Worthing

Hot tub was just delivered!! Very professional. We had an issue with the breaker and the hot tub not staying on, but they were very prompt at responding and came back out to resolve the issue same day. Had a great experience and would …

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Response from business owner

Thank you Randi! We are so happy that you finally have your new hot tub; it was a long time coming during this pandemic! We hope you are loving it!

via Google
Mitch Frederick
Mitch Frederick

Excellent service

Response from business owner

Thank you Mitch!

via Google
Jody Adams
Jody Adams

Always great friendly and helpful service. Been a customer of theirs for over 25 years. Always great!! Definitely would and have sent friends and family members there. Thanks Cathy, Tina, both Janelle(s) and the rest of the crew!!

Services…

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Response from business owner

Thank you Jody for your wonderful review and sending lots of friends our way! Word of mouth referrals are some of the best advertisements a business can get!

via Google
Jamie Mountain
Jamie Mountain

We stopped in today and had the best experience with buying our first pool! Janet was so informative and covered every detail about the process. She ensured us that they would be there every step of the way and made us feel at ease about …

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Response from business owner

Thank you Jamie, this is so nice to hear! We've been here for over 60 years and we're not going anywhere. We're always here for you! We are so happy you had a great experience! We're looking forward to a wonderful relationship!

via Google
Paul Burket
Paul Burket

Always great service. Workers are always very pleasant. They keep my spa water beautiful.

Response from business owner

Thank you Paul, so happy to hear this!

via Google
Ted Weimert
Ted Weimert

Great knowledge and service!!

via Facebook
Chris McNay
Chris McNay

We purchased a spa sight-unseen, and are still awaiting delivery. When we stopped by the store a few months later to ask a bunch of questions, everyone was very helpful and answered all of our technical questions so we can be properly …

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Response from business owner

Thank you Chris, so happy to hear! We just heard that your new hot tub is going into production, so hopefully it won't be long now...darn pandemic!

via Google
Shane Cowher
Shane Cowher

This is a great place to find Traeger pellets and accessories!

Response from business owner

Thank you Shane!

via Google
David K Lucas
David K Lucas

Always a pleasure doing business with the team at Greenwood Pools and Spa. They have a 100 percent Say-Do rate!

Response from business owner

So awesome to hear! Thank you!

via Google
Lisa Link
Lisa Link

Excellent customer service! Very Friendly! They had a gift that I was looking for and even held it for me a few days until I could get in to pick it up! I’d definitely recommend them

Response from business owner

Thank you Lisa! So thrilled that you are happy!

via Google
Lindsey Hess
Lindsey Hess

Helpful staff and lots of gift ideas. I couldn’t believe how many Yeti products they had to choose from!

Response from business owner

Thank you Lindsey! Hope to see you again and again!

via Google
Loretta Wyland
Loretta Wyland

They are very helpful always. We appreciate their quick answers to our questions. We know we can depend on them.

via Facebook
Tracy Ritchey
Tracy Ritchey

Great locally owned company with wonderful people and service. Store also has a large selection of Yeti products along with decorative flags and specialty door mats and masks. Check them out!

Response from business owner

Thank you Tracey! So happy to hear these kind words! We love all of our customers, especially ones like you that make our jobs so fun & easy!

via Google
joel dennis
joel dennis

Very helpful in making a decision on a new Traeger smoker. I never felt pressured to buy more expensive. Great to do business with.

Response from business owner

Thank you Joel! So happy that you are pleased!

via Google
Jeff Harman
Jeff Harman

What an awesome transaction given the current COVID conditions. Talked to Tina several months ago about the different models of hot tubs available. She was very knowledgeable and completely transparent with the limited supply and extended…

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Response from business owner

Thank you so much Jeff Harman for your wonderful comments! We are so thrilled that you are happy with your purchase and our team! We hope we have exceeded your expectations! Enjoy your new hot tub!

via Facebook
firedog7jeff
firedog7jeff

What an awesome transaction given the current COVID conditions. Talked to Tina several months ago about the different models of hot tubs available. She was very knowledgeable and completely transparent with the limited supply and extended …

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Response from business owner

Thank so much Jeff! This is so good to hear! We are THRILLED that YOU are THRILLED with us from the beginning and throughout the entire process. Hope you are loving every minute of your hot tub! Now about that pool install....LOL!

via Google
Matthew Sleppy
Matthew Sleppy

Very friendly staff and answered a lot of our spa questions.

Response from business owner

Thank you Matthew!

via Google
Paul Leamar
Paul Leamar

Great place

Response from business owner

Thanks so much for the 5 stars!

via Google
Mary M
Mary M

We had a new liner installed and it looks great. We also got a new cover and it's a big improvement. We have been with Greenwood since we moved here and have had very good service and the response time is also good.

Sylvia Colyer
Sylvia Colyer

Awesome people and wonderful service!

via Google
Yahnerfam
Yahnerfam

Customer for several decades now (pool and spa). Knowledgeable, friendly and hard working people who go above and beyond! Highly recommended!

Response from business owner

Thanks so much Yahners! We love our long time customers like you. You are a pleasure to work with!

via Google
Randy Hall
Randy Hall

Great people to deal with. Purchased a pool to install ourselves and they are extremely helpful. Super friendly. We traveled a ways to them but well worth it. We will be back!

Response from business owner

Thank you Randy for your wonderful words! We should have thanked you much sooner, but we so appreciate your confidence in us!

via Google
Dale Frye
Dale Frye

GREENWOOD POOLS is the best! They completely rehabilitated our pool and it’s better than new. Expert installation, friendly crew, and the project came in on time and under budget. I highly recommend them.

Response from business owner

Awesome! Although this response is not as timely as it should have been, we are so happy to hear you're loving your 'new' pool. Bring on another hot summer season! Thank you!

via Google
Jeanne Hileman
Jeanne Hileman

Greenwood Pools snd Spa’s replaced my liner this spring after a poor job on a liner replacement by another company. I couldn’t be happier with my new liner and their service all summer long. I recommend them for all of your pool needs.

via Facebook
Dan & Robin B
Dan & Robin B

It was great as always thank you

Kristi Biltz
Kristi Biltz

Stopped by the Greenwood store today to pick up by my pool closing kit. Staff was very helpful and courteous. We have been doing business with Greenwood for almost 20 years and won't go anywhere else. Thanks

Response from business owner

Thanks Kristi! We love seeing you! And thank you for being such a long time loyal customer. We appreciate your business for all these years!

via Google
Carolyn Payne
Carolyn Payne

Pool was closed yesterday(9/15/20). The workers called me before they came and got all the tasks done in a timely manner. Greenwood Pools has been our go to for opening and closing the pool for many, many years. Their expertise is awesome …

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Response from business owner

Thank you Carolyn! It is so good to hear that you are and have been pleased with us. We appreciate you and your kind words!

via Google
Patty Kuhn
Patty Kuhn

The service techs are great and informative. Called them and they were here the next day.

Response from business owner

Thank you Patty! We're so happy you are pleased!

via Facebook
Diane Switala
Diane Switala

She was very helpful with my needs and helped me to set up closure and opening dates for my pool. Everyone there is always friendly and helpful. I would recommend them to anyone

Response from business owner

Thank you Diane! We appreciate you coming to see us and your thoughtful words!

via Google
Nana Shoop
Nana Shoop

Awesome service. Very knowledgeable. They have always been helpful and courteous. Even more than that, they know their stuff!! They have helped to restore our pool water tosparkling clean (when something goes wrong). And, they give great …

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Response from business owner

Great to Hear Nana! Thank you!

via Google
Meg Eardley
Meg Eardley

I am so pleased with each and every visit to Greenwood Pools. The extra care they give, especially Kathy, helps me I every way. Great suggestion and service. Thank you!!!

Response from business owner

Thank you Meg! You've been with us a long time and we greatly appreciate that!

via Google
Bud Fulton
Bud Fulton

First visit today as a new pool owner and I could not be more pleased. I received red carpet treatment and left with all the information I needed and then some. But more importantly is the peace of mind knowing I have such a wonderful …

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Response from business owner

Thank you Bud! This is so good to hear. Welcome to the Greenwood Pools & Spas 'family'. We hope to keep you more than satisfied for many years to come!

via Google
Melinda Bressler
Melinda Bressler

If it can be fixed theyll fix it. They dont make you think you need to buy new parts and such if you really dont need to. Very friendly and knowledgeable. First time dealing with them and it definitly wont be the last. Great Job!!!!

via Facebook
vic gioiosa
vic gioiosa

They were very helpful with our pool purchase and their installers were great

Response from business owner

Thank you Vic! Great to hear.

via Google
Janis James
Janis James

Always friendly & great service and a wide selection...

Response from business owner

Thanks so much Janis!

via Google
Mike M
Mike M

Great place to shop never had a problem getting what I need

james covino
james covino

For years they serviced my Pool, and sold me a Hot tub. I was extremely satisfied with the service and price. They always treated us like family!

I know live in Florida, and they recently gave me advice on a Hot Tub purchase, they took time…

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Response from business owner

Thank you JIm! Randy was so happy that you called for his advice. We miss you!

via Google