Reviews

Very pleasant customer service and patient.

Very helpful with giving us best advise on setting up our new hot tub

We've been going to Greenwood Pools since we put our in ground pool in 7 years ago. My pool is always crystal clear. Excellent service!

They do a great job!

I have been a customer at Greenwood pools for many years. My husband and I bought our pool and hot tub there..the staff is always pleasant and helpful..never disappointed ..Thank you Greenwood pools and Spas for all you do

I have Holiday Pools around the corner from me but Greenwood Pools have excellent service and everyone is so courteous, knowledgeable and friendly!

The staff is excellent! Very knowledgeable and they never try to upsell. They are the best!

Great place, from the selection to the staff this place is very well run and tons of items to choose from! I will continue to return for all of my pool and grilling needs.

Greenwood Pools does a fantastic job at every stage of pool ownership. They provide expert pool design and installation, respond immediately to questions or maintenance issues, and have convenient hours at their shop for supplies and water …

Great staff! Seemed very knowledgeable and were very helpful. They were very quick to service my heat pump, immediately let me know of the problem, and quick to get the replacement. They gave me options and didn’t treasure to replace.

The workers did a great job installing my new pool liner

I was looking to spend $65 on chemicals then I told them my it was a spa they explained alot and only spent $15 this place is honest and amazing I highly recommend 👌

Great service, very friendly and the installation of my pool filter was done very very well. Thank You Greenwood Pool👍

Great selection of pool chemicals and supplies, and very knowledgeable staff who are very helpful in solving water problems. They are a total lifesaver if you own a pool!

I would recommend greenwood pools and spas to whoever needs pool supplies and not to forget yeti buyers.

Your store is full of merchandise. All the bright colors puts me in a buying mod. Everyone that helped me was very knowledgeable and …

Guys were fantastic at trouble shooting and fixing the issue. Great job as always!

Wonderful people. Had my pool opening scheduled for mid May but somehow was missed on the list. I had plans for Memorial Day weekend and Randy (the owner) jumped in his truck and came to open my pool for me. It took him far longer to get …

After being put off for months by the guy we purchased our pool and heater from, calling Greenwood was a great decision. Janelle was super friendly and helpful. I’m looking forward to swimming in my warm pool and will be returning to them …

Very knowledgeable and helpful with my GREEN pool!

Great customer service

The staff is very efficient and courteous as well as having the knowledge to assist me with all my questions and concerns about keeping my pool maintained all summer.

Always very satisfied with Greenwood Pool and spas.Its such a plus to have Ryan to answer all our questions.

Anytime I shop here the staff is always very helpful and attentive. They are also very knowledgeable. I love that they are a yeti dealer. They have such a great selection of yeti products to choose from.

Very efficient!

The staff is always pleasant and very helpful. They called ahead as requested. The team came back the next day for a follow-up, and additional chemical balancing. Would recommend Greenwood Pools to all pool owners.

Next day service and was very helpful and up front

As always great customer service!

This is why we have purchased 3 Hot tubs from GPS!

Thanks,Earl

I needed new underground plumbing and a new liner. Greenwood Pools came to the rescue and did an excellent job 2 & 1/2 days and everything was done.

Ryan, Eddie, and Zack did an incredible job of installing our partial above ground/in ground pool. They worked fast, they were reliable, and so knowledgeable! The girls at the shop knew exactly what they were talking about with our water …

Super helpful

Greenwood Pools and Spas are very kind and respectful. I would never buy anything off of another pool seller – if you want honesty – respect – integrity – knowledgeable and hard working people – Greenwood Pools is the place to buy!!!

Knowledgeable staff, super helpful, pleasant, responsive to questions

Got a Traeger smoker today! Can't say enough good things about the staff! Super friendly and very helpful! Highly recommend checking them out!

Great staff

Randy. Thanks so much for your professional and quick service. The repairs to our hot tub was fixed in the first visit and your staff was wonderful to work with.

Within 2 weeks of me contacting them with a hot tub issue they had it resolved with having to order parts and everything!

They are quick and easy to deal with. Job was done in a very timely manor.

Thank you, Greenwood pool and Spa fixed heater, on hot tub great job! If you are looking for hot tub and or pool this is the only place to buy from great people great service, you actually become one of the family. again, thank you so much.

The gentleman came to close down my hot tub. Always so kind and work very hard. Good team. Always helpful and honest.

I have been a customer for more than 40 years. They are always helpful and provide excellent service.

Very friendly and helpful

From the customer service to my actual yeti, I am THRILLED with my experience 😊

Closing pool.

Great locally owned company with wonderful people and service. Store also has a large selection of Yeti products along with decorative flags and specialty door mats and masks. Check them out!

The staff has always been helpful, kind and go out of their way to accommodate my needs and concerns! I have been dealing with Greenwood Pools since 1989 and I will continue to do so!!!!

Timing is everything you know. Two days before the holiday weekend and our above ground pool pump burned up! Greenwood Pools & Spas saved the day They were able to provide us with the pump we needed to get the pool up and running quickly…

The team at Greenwood pools never disappoints. We use them all the time.

Randy has been great with answer my questions and we bought Do It Yourself Kit which if we had any issues they were more than one willing to correct them service has been great!

Do a great job with service calls/repairs. Communication could be better. Would be helpful to get a text message or phone call following the service calls to let the customer know what services or repairs are needed, and that they were …

Greenwood Pools service responded quickly to my request for service. The servicemen came, did everything they could to solve the issue without requiring a repeat visit. I was not a previous customer, but I have scheduled them to close my …

Love them.....great people to work with and they are very quick to meet your needs.

Very satisfied with our pool. Installation was great. Adam and his team did a fantastic job. Highly recommend.

These folks are my go to for everything pool related. I've had my pool since 2005. They've never let me down❤️

I didn’t get my bill yet, but the service was great!

I stopped in to the store, put my service order in, & within 3 hours received a call from the crew. They showed up, went right to work & were out of here in no time.

Great job! Fixed my …

Our whole experience with Greenwood Pools & Spas was great! Cathy in the showroom, was so helpful and easy to talk to. The great group of guys who delivered and set up our hot tub were on time, very personable and done within an hour. Very …

Guys did an incredible job installing my new pool liner. Best pool company in the area would definitely recommend... awesome customer service too...👌👍

They went out of way to accommodate me. Very happy with the customer service!

I have been using Greenwood Pools for years.. they have always been so helpful.. They always try their BEST to what is needed!

Staff professional, knowledgeable, and courteous and took their time with me. Helpful with all my questions and finding the essential supplies to make switch from chlorine to salt filtration. We have done business with GREENWOOD POOLS for…

Arrived 5 minutes after they normally close, they came out to car and asked if they could help me before they left. Opened back up to give me the chemicals I needed. Excellent service!

They continue to provide excellent service with every …

Excellent buying experience! Nice products and service!

I can’t remember her name short blonde lady. She was awesome again!!! Very very helpful !!!

Greenwood pools are very reliable and know their pool business.

Bought a swim raft. They were super busy and had to wait awhile and there was some confusion. They have the best selection

They always have what I need for my pool.

Top notch all around

The employees at Greenwood pools have been very helpful as I attempt to get my pool swim ready this season. Multiple trips and they provide accurate analysis and thoughtful advice.

Greenwood Pools & Spas provides exceptional customer service at very fair prices. They are very knowledgeable on how to fix issues with your pool so you are able to use it as much as possible. I would recommend them to anyone for their …

Purchased a Hayward pool pump, fast friendly ,knowledgeable service. In, and out.

We have been going to Greenwood Pools & Spas for years! The staff are extremely friendly and always available to help with whatever questions we have had! Staff is always welcoming! When getting our pool water tested they NEVER try to …

Fast friendly service.

Family owned. Friendly. Stand behind their work. Reliable. Great place to shop also!

Greenwood pools has been extremely accommodating and knowledgable for the services that I required.

Randy and his staff are the best in the area and you can rely on their advice and their word. They stand behind their products 100%. We won’t go anywhere else!

Had an issue with the display on our hot tub. They we knowledgeable, Professional and very quick with the repair of the display. While the technician was there he spotted another issue and went ahead and performed that repair as well. I …

Purchased a Traeger grill, Yeti cooler and accessories. Great business and outstanding customer service. Highly recommend using Greenwood Pool and Spas. Thank you Randy

Always helpful and friendly

Very pleased with the service here

Had been less than happy with my original installation company. I was made very welcome and treated with high professionalism at Greenwood Pools. They are Very informative and made certain that I understood the next steps to get my filter …

Randy & staff at Greenwood Pools are very professional, reliable, come back if there is a problem. Wonderful dealing with them. Customer service 5 stars Plus. MAKES MY SUMMER! ♥️

They are very knowledgeable, always in good hands, nice family run business.

Quick response. Repaired equipment snd were polite and professional.

Our hot tub had a leak and lost all the water they were quick to respond and fix the issue

Got my 38 year old sundance heating again. I would recommend letting instruction papers on how to operate the new gecko spa items. I also didn't know newer circuit board parts would only allow 104° limit.

We had a great experience, from our initial visit to their loaded show room right up through delivery and installation. Their crew was quick professional and clean. Thank you Randy Sylvia and gang for a job well done.

Stellar, quick service

Always always great service

This company has great customer service

Very patient in helping me try to find the correct filter for my spa! Everything fit perfectly and my water looks great! Thank you

Kelli Garcia

They installed a pool heater and winterized my pool. Very informative and excellent communications!

We had their technicians at our house twice to diagnose issues with our spa we purchased elsewhere. They were very professional and efficient. I would definitely recommend them for sales and service.

They are very good in taking care of your pool. Just a little expensive.

I was looking for a quality swimming pool to enable movement since my back was injured.

Trevi is a reasonably priced, modern looking pool that Greenwood Sells and services. They gave me a great price!

We purchased an in ground pool and have had three visits to Greenwood Pools and Spas. Everyone has been very informational and each staff member is courteous!!

The best in the pool industry. They corrected my problem. Same day I called. Awesome customer service. Adam and crew is fabulous. They are the know how in the pool industry. Thank you.

I had a problem with my filter two days before a family reunion. They came out the same day to check it out. I had thought The problem was my filter pump. It turned out to be a less serious problem and they were very honest and telling me …

Very accommodating, friendly, and knowledgeable staff. Good team of ladies working there!

We were having problems with our pool being very cloudy. Greenwood came out and analyzed the situation and gave directions on how to correct the situation. After following their directions, the pool became crystal clear within 8 hours. …

I'm very happy that stay open till 3:00 p.m. on Saturday. For I work off shift. Glad think of us.

Tested hot tub water, and got me straightened out on what I need and what I did wrong. Set me up with the proper products.

Great place